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A Comprehensive Guide on Zmanda Endpoint Backup Desktop Agent

The desktop agent interface of Zmanda Endpoint Backup allows users to have a clean and clutter-free desktop experience. The users can view the status and alerts through their desktop app. This guide will walk you through the interface and help you with installation to get the desktop agent running on your PCs.
Note: Please ensure the default backup template is modified before installing desktop agents on the employee’s PC. By default, all the folders, drives, and user settings are backed up. If you don’t want everything to backup, modify the default backup template or add a new one as per your requirement.

Install Zmanda Endpoint Backup Desktop Agent

There are two ways to get the desktop app on the employee’s computers.
  1. 1.
    Installation via MDM (Mobile Device Management) tool
  2. 2.
    Manual Installation

Installation via MDM Tool

You can perform a silent installation of the Zmanda Endpoint Backup desktop agent on all the employee’s devices in the organization through the MDM tool.
To perform a silent install on all employee’s desktops at once, you need to execute the below command in the MDM tool.
“Zmanda Backup Installer.exe” /s
The argument /s stands for silent installation. Once the installation is done, the startup screen will be launched on the employee’s screen. The installation process won’t be visible to the employee.

Manual Installation

To manually install the Zmanda Endpoint Backup desktop agent, follow the steps given below.
Step 1. Log in to Zmanda Sentinel and go to Downloads from the left navigation bar.
Step 2. Click Download for Windows button to download the desktop app.
Step 3. Click on the downloaded installer to start the installation process. As soon as the installation starts, you will see the ‘Getting your application ready’ screen.
It will be followed by the Downloading Update and Installing Zmanda screens.
Once the desktop app is installed successfully, you will be notified about the same.
Next, you will see the welcome screen.

How to Use Zmanda Endpoint Backup Desktop Agent?

Once the app gets installed, you can launch it from the system tray of your Windows PC.
When the app is launched, click the Sign In with Sentinel option. It will take you to Zmanda Sentinel, where you need to add your credentials to sign in.
On successful login, you will see Open Zmanda Endpoint Backup button. Click it to launch the app on your desktop.
If you are an IT admin or owner, you will see the Launch dashboard button. You can click it to launch Sentinel on your browser and start configuring backups.
However, if you are an end-user, you will see the ‘Welcome to Zmanda Endpoint’ message on your screen. You can close the window.
Note: The backups will be configured by the organization. If you are an end-user, you need not worry about the backup runs.
Now, you can explore the app by opening the user interface from the system tray.
The app window contains the following options:
  • Status: You can check the status of your backups in progress. If all the backups are completed, you will see ‘Your backup is up-to-date’ in this tab.
  • Alerts: This tab notifies you about the backups that failed. You can see Alerts tab only when there is an error during backup and restore. For example, the backup of specific files fails due to access issues. In that case, you will be notified about it in the Alert tab.
  • Details and settings: When you click this option, you will be redirected to the Zmanda Sentinel.
When you click the user account icon in the app, you will see Account, Settings, Show Tour, Unlink Device, and Exit options.
The Account, Settings, and Show Tour options will take you to Zmanda Sentinel.
To log out from the application, you can click the Unlink Device option.
Lastly, the Exit option will close the app on your PC.
You can now make the most of the Zmanda Endpoint Backup desktop agent.