Step 1: Adding a User
How to add backup users - the foundation of your data resilience strategy.
To ensure maximum security and optimal performance, you should create a unique user for each device you onboard. We provide bulk automation scripts that enable you to automatically create users, install agents, register devices, and configure backup jobs (Steps 1-6) for hundreds of devices at a time, often in just minutes. For more information, see the hyperlinked article above, or contact us at [email protected]
In Zmanda Pro, backup user profiles play a crucial role in encryption and key management, serving as a security boundary. The decryption of backups becomes unattainable without the corresponding user credentials.
The User Profiles offers various configurations, including time zone and language settings on the client software, 2FA for end-users, and email reporting.
Adding a Single User
Click the Add User button on the Dashboard or within the Users tab.
A pop-up will appear. Fill in the necessary fields as prompted.
Account Name - Optional field to help organize groups of related users
Username - Required
Password - The password used to encrypt the encryption keys for the backup data
Email - An optional email address where job reports can be sent (if configured)
Storage - Optional field that automatically provisions a storage vault for the user using a storage template
Apply Policy - An optional policy that templatizes the configuration of backup jobs, scheduling, retention policies, etc.
Allow administrator to reset password - Recommended to leave this enabled
Require user to change password at next login - Recommended to disable this unless an end user requires access to run backup/restore jobs
If you deselect the Allow administrator to reset password box, the zero-trust security model will be enabled and you will be required to securely store the user's password to restore backups. For more information, see this article.
After adding a new user, you will be redirected to the user's account page.
Adding Multiple Users
You may optionally add multiple users at a time by pasting in the account name, username, password, and email in CSV format:
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