Step 1: Adding a User

How to add backup users in Zmanda Pro.

Backup user profiles play a crucial role in encryption and key management, serving as a security boundary. It is impossible to decrypt backups without the corresponding user credentials.

User profiles include other configurations such as client timezone and language settings, 2FA for end-users, and email reporting.

Adding a Single User

Click the Add User button on the Dashboard or within the Users tab.

A pop-up will appear. Fill in the necessary fields as prompted.

  • Account Name - Optional field to help organize groups of related users

  • Username - Required

  • Password - The password used to encrypt the encryption keys for the backup data

  • Email - An optional email address where job reports can be sent (if configured)

  • Storage - Optional field that automatically provisions a storage vault for the user using a storage template

  • Apply Policy - An optional policy that templatizes the configuration of backup jobs, scheduling, retention policies, etc.

  • Allow administrator to reset password - Recommended to leave this enabled

  • Require user to change password at next login - Recommended to disable this unless an end user requires access to run backup/restore jobs

If you deselect the Allow administrator to reset password box, the zero-trust security model will be enabled and you will be required to securely store (or remember) the user's password to restore backups. For more information, see this article.

After adding a new user, you will be redirected to the user's account page.

Adding Multiple Users

You may optionally add multiple users at a time by pasting in the account name, username, password, and email in CSV format:

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