> For the complete documentation index, see [llms.txt](https://docs.zmanda.com/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://docs.zmanda.com/start-here/step-1-adding-a-user.md).

# Step 1: Adding a User

How to add backup users in Zmanda Pro.

{% hint style="info" %}
To ensure maximum security and optimal performance, you should create a unique user for each device you onboard. We provide [bulk automation scripts](https://docs.zmanda.com/automation-tools/bulk-operations-with-zpat) that allow you to automatically create users, install agents, register devices, and configure backup jobs for ***thousands*** of devices at once with just minutes of administrative work. For more information, see the hyperlinked article above, or contact us at [sales@zmanda.com](https://www.zmanda.com/contact-sales/)
{% endhint %}

Backup user profiles play a crucial role in encryption and key management, serving as a security boundary. It is impossible to decrypt backups without the corresponding user credentials.

User profiles include other configurations such as client timezone and language settings, 2FA for end-users, and email reporting.

### Video Tutorial

{% embed url="<https://youtu.be/1-U7YLt0tdc?si=vyRFlM49CcqnubHr>" %}

### Adding a Single User

Click the **Add User** button on the Dashboard or within the Users tab.

<figure><img src="https://1846973900-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FPSSsZ7NTpC1G3n2CzF9L%2Fuploads%2FY0UQSLlh95NxRypCNo7P%2Fimage.png?alt=media&amp;token=a27c3e47-cd53-48fa-843e-b1f3ed6957f1" alt=""><figcaption></figcaption></figure>

A pop-up will appear. Fill in the necessary fields as prompted.

* **Account Name** - Optional field to help organize groups of related users
* **Username** - Required
* **Password** - The password used to encrypt the encryption keys for the backup data
* **Email** - An optional email address where job reports can be sent (if configured)
* **Storage** - Optional field that automatically provisions a storage vault for the user using a storage template
* **Apply Policy** - An optional policy that templatizes the configuration of backup jobs, scheduling, retention policies, etc.
* **Allow administrator to reset password** - Recommended to leave this enabled
* **Require user to change password at next login** - Recommended to disable this unless an end user requires access to run backup/restore jobs

{% hint style="warning" %}
If you deselect the **Allow administrator to reset password** box, the zero-trust security model will be enabled and you will be required to securely store (or remember) the user's password to restore backups. For more information, [see this article](https://kb.zmanda.com/zmanda-pro-zero-trust-model).
{% endhint %}

<figure><img src="https://1846973900-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FPSSsZ7NTpC1G3n2CzF9L%2Fuploads%2Fa3DcytGHnjfdrlOjF7hS%2Fimage.png?alt=media&amp;token=0c08f544-c1a8-4bf9-8e27-04c7e02795e9" alt=""><figcaption></figcaption></figure>

After adding a new user, you will be redirected to the user's account page.

### Adding Multiple Users

You may optionally add multiple users at a time by pasting in the account name, username, password, and email in CSV format:

{% hint style="info" %}
RECOMMENDED: Users can also be added automatically and in bulk using our [automation scripts](https://docs.zmanda.com/automation-tools/bulk-operations-with-zpat).
{% endhint %}

<figure><img src="https://1846973900-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FPSSsZ7NTpC1G3n2CzF9L%2Fuploads%2FE5iOSfWvg4cDCNYI1A7k%2Fimage.png?alt=media&amp;token=04998c8d-1641-4350-9e41-cabbe343280a" alt=""><figcaption></figcaption></figure>