Zmanda Pro Installation

Windows Installation

Watch our YouTube video to learn how to download and set up Zmanda Pro on your Windows devices.

System Requirements

• Processor: x86 or x86-64 processor (minimum 4 cores/threads), Recommended: 8+ cores/threads

• Memory: Minimum: 8 GB, Recommended: 16 GB

• Operating System: Windows 7 or newer, Windows Server 2008 R2 or newer

Installation

1. Log in to the admin account and create a new user.

2. Go to the download section and download the client software for Windows.

3. Choose the "Any CPU" option.

4. Locate the downloaded file, unzip it, and run it to start the installation.

5. Follow the on-screen instructions to complete the installation.

6. Open the application and log in with your user account details created in step 1.

Silent Installation (Recommended)

Zmanda Provides Powershell scripts for silent installation and remote registration. These scripts can be used in tandem with MDM/RMM software to automatically install the agent and start jobs on remote systems. For more information, contact [email protected]

Upgrading

Manual Upgrade: Download and run the updated installer. Configurations and active jobs will be preserved.

Remote Upgrade: If you are using the SaaS version of Zmanda, client upgrades are automatic and non-disruptive to any running jobs.

If a device does not get upgraded automatically, or if you are using the on-premise version of Zmanda Pro, you can manually upgrade individual devices by going to the Devices menu > Select the device > Actions > Update software.

Uninstalling

You can manually uninstall Zmanda Pro from Windows systems through the Control Panel.

You can also uninstall remotely by clicking the Uninstall Software button in the screenshot above and following the prompts to preserve/remove user settings.

macOS Installation

This guide simplifies installation, upgrades, and uninstallation, ensuring a smooth experience.

Installation:

1. Log in to the admin account and create a new backup user

2. Navigate to the download section and select the client software for macOS.

3. Initiate the download process by choosing the appropriate option.

4. Once the download is complete, locate the file in your Downloads folder and double-click to start the installation.

5. Follow the on-screen instructions to complete the installation.

6. Launch the application and log in using the user account credentials.

Upgrading:

Simply run the downloaded update file. It will safely remove the previous version and install the new one, keeping your configuration intact.

Uninstalling:

1. Start the terminal: Open the Terminal program by selecting it from the Applications folder.

2. Run the command: Copy and paste the provided uninstallation command into the Terminal window and press Enter.

/sudo -u root "/Applications/Zmanda Pro.app/Contents/Resources/uninstall"

You can manually remove the saved credentials prior to uninstallation by running the following command:

/Applications/Zmanda Pro.app/Contents/MacOS/backup-tool login disconnect

1. Observe instructions: Once the uninstallation has been established, wait for the procedure to finish.

System requirements:

• CPU: x86-64 or Apple Silicon processor (minimum 4 cores/threads)

• RAM: Minimum: 8 GB, Recommended: 16 GB

• OS: macOS 10.13 "High Sierra" or newer

• Hard Drive: SSD or NVME Drive recommended

Linux Installation

This guide provides detailed installation instructions for Zmanda Pro across different Linux distributions and NAS systems.

Check out this video tutorial on How to Install Zmanda Pro on Linux Client: Installing Zmanda Pro on Linux Client (youtube.com)

System Requirements

Ensure your systems meet these minimum specifications:

• CPU: x86 with SSE2, x86-64, or ARM processor, minimum 4 cores/threads

• Memory: 8 GB minimum, 16 GB recommended

• Operating System: Various Linux distributions, as specified

• Storage: SSD or NVME Drive recommended

• Network: Stable internet connection with at least 1 Mbps download/upload speed

Installation on Debian and Ubuntu

Standard Installation

1. Download:

   • Download the .deb package from the Zmanda Pro website.

   • Ensure you have sudo or root access to install packages.

2. Installation:

   • Install using the Debian package manager:

     sudo apt install ./ZmandaPro_Backup-xx.x.x.deb

   • The installer will install the software into the /opt/ZmandaPro/ subdirectory.

   • During installation, you'll be prompted to enter the server URL, username, and password to register the device with Zmanda Pro's central management.

3. Managing the Service: Use systemctl to start, stop, and check the status of the Zmanda Pro service:

   Copy

   sudo systemctl start zmanda-pro 
   sudo systemctl stop zmanda-pro 
   sudo systemctl status zmanda-pro

Silent Installation

• Debconf Pre-seeding:

  • Pre-seed answers to installation prompts for a non-interactive setup:

    echo 'zmanda-pro zmanda-pro/server string your-server.com' | debconf-set-selections sudo DEBIAN_FRONTEND=noninteractive apt-get install zmanda-pro

Package Compatibility

• Upgrading:

  • Install the .deb package over an existing "Other distribution" .run package. The installer will convert settings appropriately.

• Reinstallation:

  • Installing an older .run package over a newer .deb installation could result in a mixed installation. Safely uninstall the .deb package first to avoid this.

Installation on Red Hat Enterprise Linux (RHEL) and CentOS

Installation Process

1. Download:

   • Download the .rpm package from the Zmanda Pro website.

2. Installation:

   • Install using the RPM package manager:

     sudo rpm -i ZmandaPro_Backup-xx.x.x.rpm

   • Follow the prompts to configure the software.

Installation on Synology NAS

Installation Steps

1. Preparation:

   • Ensure your Synology NAS is running DSM 6 or later.

   • Download the appropriate SPK file from the Zmanda Pro website.

2. Package Center:

   • Navigate to the Package Center on your Synology dashboard.

   • Select "Manual Install" and upload the SPK file.

3. Setup:

   • If on DSM 6, ensure "Any publisher" is selected under Trust Level.

   • For DSM 7, accept the third-party package prompt.

   • Enter credentials for the Zmanda Pro Server and user.

Permissions on DSM 7

• User Permissions:

  • Zmanda Pro runs under a package-specific user named backuptool.

  • Grant backuptool access to Shared Folders via the Control Panel to perform backups and restores.

Limitations

• Package User Restrictions:

  • Remote upgrades/uninstalls are not supported. Manual installation of new versions is required.

  • Restore operations may not correctly restore permissions due to user restrictions.

Restarting at Boot

• Startup Scripts:

  • Configure the system to run the backup-daemon-start.sh at boot using methods like rc.local, systemd, or cron.

After Installation

• Testing:

  • Perform backup and restore tests to ensure the system is configured correctly.

• Documentation:

  • Maintain documentation of the installation process and configurations for compliance and troubleshooting.

Troubleshooting and Support

• Common Issues:

  • Ensure all dependencies are met, particularly for network and storage configurations.

  • Check the firewall settings that might block Zmanda Pro's operations.